Smart Carpet
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Smart Carpet is a result of the efforts of two professionals with over 50 years combined experience in the floor covering field. Their backgrounds cover every aspect of the retail channel, including retail sales/management, installation management, merchandising and claims solutions for some of metro Atlanta’s largest retailers. Their experience also extends to having worked for some of the larger manufacturers in the industry, affording them an insider's view of strategies employed by the vendors. In this capacity, they called on the largest national accounts and were able to analyze the strengths and weaknesses of these companies from the inside out.

In scrutinizing the retail models of large and medium sized dealers, one thing became very apparent. Nobody was putting the customer first! Dealers that had competitive pricing offered little if any professional advice. Dealers that supplied professional assistance often carried the boutique price tag. Customers faced the challenge of driving from store to store, sorting through the various selling strategies, interpreting the differing technical information, leaving deposits for samples, and paying for estimates.

Then, Smart Carpet was formed. Our years of experience and generations of partnering with the manufacturers results in outstanding value for our customers. See all the newest styles and colors in the comfort of your own home, along with free professional advice on style, performance and warranties. Every customer is unique in their needs and expectations. Our mission is simply to assist the customer in determining the best possible solution, and provide the best pricing and quality of installation in the industry for each and every customer.

All of our sales associates are required to consistently attend training classes that provide them with the most up-to-date knowledge of emerging manufacturing technologies as well as fashion trends in textures and colors. We train and certify all of our installation mechanics before they are sent out on our jobs.

Every customer is important to us, and we work very hard to see that the experience is the best it can possibly be for our customers. Our goal is to give them the flooring that is right for them at a price they can afford.

 


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