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The Dickey Family of Suwanee, GA |
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To ensure that Smart Carpet
continues to offer the best flooring value in the Atlanta area, each
client is asked to fill out a short questionnaire after the job is
finished. This feedback allows Smart Carpet to tweak their services to
make sure they are effectively meeting the needs of their customers. In
January of 2008, Smart Carpet installed carpeting throughout the Dickey
family's house. On the Customer Feedback Form, the Dickeys gave the
company a glowing review. They said the service was great and the
workers were neat, professional and on-time. They agreed that the
overall experience was a good value compared to the investment, and
enthusiastically offered to recommend Smart Carpet to others. At the
end of the form, they thanked Smart Carpet for a job well-done. |
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Phillip Howard |
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Duluth resident, Phillip Howard, recently contracted with Smart Carpet
to install vinyl flooring in his kitchen and carpet the rest of the
house. Another satisfied customer, Mr. Howard described Smart Carpet's
service as on-time and professional. He said that the installed product
exceeded his expectations and promised to recommend Smart Carpet to
anyone who needed flooring. He summarized his experience as a "good
job" and a "very good value." |
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Mr. and Mrs. Simon Ramos of Conyers, GA |
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The Ramos family recently had Smart Carpet
install vinyl flooring in their kitchen, breakfast room and laundry
room. Very satisfied with the work, they described their technician as
"very good - prompt and knowledgeable." They said that the overall
installation certainly met their expectations and promised that they
would definitely recommend Smart Carpet to others. Mr. Ramos describes
his view of the overall experience, "If mama's happy, everyone's
happy!" Obviously, mama must have been happy with the value and
convenience of buying flooring through Smart Carpet. |
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